Privacy Policy
Last Updated: January 2025
1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
Personal Information
- Name, email address, and contact information
- Government-issued ID for KYC verification
- Date of birth and nationality
- Residential address
- Phone number
Financial Information
- Cryptocurrency wallet addresses
- Transaction history and trading activity
- Payment method information
- Account balances and holdings
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Login timestamps and activity logs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing transactions and managing your account
- Verifying your identity (KYC/AML compliance)
- Preventing fraud and enhancing security
- Sending important notifications and updates
- Improving our platform and user experience
- Complying with legal and regulatory requirements
- Responding to customer support inquiries
- Marketing communications (with your consent)
3. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for sensitive data
- Secure Socket Layer (SSL) technology
- Two-factor authentication (2FA)
- Regular security audits and penetration testing
- Cold storage for cryptocurrency assets
- Employee access controls and training
- 24/7 security monitoring
4. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@pepcoin.com
5. Contact Us
For privacy-related questions or concerns, contact us at:
Email: privacy@pepcoin.com
Data Protection Officer: dpo@pepcoin.com
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