Privacy Policy

Last Updated: January 2025

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Personal Information

  • Name, email address, and contact information
  • Government-issued ID for KYC verification
  • Date of birth and nationality
  • Residential address
  • Phone number

Financial Information

  • Cryptocurrency wallet addresses
  • Transaction history and trading activity
  • Payment method information
  • Account balances and holdings

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Login timestamps and activity logs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Processing transactions and managing your account
  • Verifying your identity (KYC/AML compliance)
  • Preventing fraud and enhancing security
  • Sending important notifications and updates
  • Improving our platform and user experience
  • Complying with legal and regulatory requirements
  • Responding to customer support inquiries
  • Marketing communications (with your consent)

3. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for sensitive data
  • Secure Socket Layer (SSL) technology
  • Two-factor authentication (2FA)
  • Regular security audits and penetration testing
  • Cold storage for cryptocurrency assets
  • Employee access controls and training
  • 24/7 security monitoring

4. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Receive your data in a structured format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@pepcoin.com

5. Contact Us

For privacy-related questions or concerns, contact us at:

Email: privacy@pepcoin.com

Data Protection Officer: dpo@pepcoin.com

Contact Form